Ashwynn Newkirk on 27. Jun. 2017.
As a designer who ran into very similar situation - yeah, actual ballance means very little compared to how people feel about the unit. I've even solved rant's about how one unit feels underpowered by talking to the animator and redoing it's attack animation to be more "awe inspiring". Bam, suddenly, the complaint's stopped.
I've tested it, even the most hardcore players doesn't know anything about actual ballance. Most of them see a change, get an oppinion and then start doing math (If even they get that far) to prove what they are already thinking.